JOB SUMMARY

The Spectrum Human Resources Generalist administers human resources policies and programs, balancing employee advocacy and business operating needs. Promote equity, fair treatment, and positive employee relations and ensure compliance with state and federal employment laws. Provide comprehensive HR support, directly or indirectly to a designated client group in the area of recruitment and retention of critical talent, continuous performance coaching and management, pro-active issue/problem identification and resolution, and coaching and development for more effective leadership decision and communication skills. Understand and support the accomplishment of business priorities. Build credible relationships with Business Leaders allowing for better decisions and organizational effectiveness.

MAJOR DUTIES AND RESPONSIBILITIES

• Assist Employees with FMLA, ADA and all LOA process to ensure compliance: Coordinate the administration of all Leave of Absence programs and processes including Transitional Work Program and Accommodations Process
• Using sound Project Management skills, document HR Process and procedures
• Assure Company policies are administered fairly and consistently throughout the area of responsibility
• Effectively communicate and execute necessary changes to policies and procedures
• Perform employee relations functions including support and counseling regarding personnel and job related conflicts, problem solving and dispute resolution, managing employee performance issues, review and assessment of termination requests
• Conduct employee related investigations as necessary
• Handle workers compensation, first report of injury database and safety regulations process
• Conduct health and welfare benefits open enrollment meetings and employee meetings to update or roll out other benefits related programs as needed
• Conduct employee and supervisor training including benefits, policies and procedures and prevention of harassment and discrimination
• Ensure timely and accurate entries to the HRIS database
• Ensure timely and accurate payroll entry for designated client group
• Perform audit and compliance functions as requested on items such as audit reports verification, commission reports and payroll information
• Maintain employee records in compliance with state and federal requirements
• On an as needed basis, participate on various HR committees established to resolve employment challenges
• Assist in the management and execution of bonus plans, merit processes, and routine/special request reports
• Assist in the annual budget planning process as needed
• May recruit and staff from internal and external sources
• All other duties as requested

REQUIRED QUALIFICATIONS

SKILLS/ABILITIES AND KNOWLEDGE

• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to communicate with all levels of management and company personnel
• Ability to deal with the public in a professional manner
• Ability to maintain confidentiality of information
• Ability to make decisions and solve problems while working under pressure
• Ability to use computer and software applications (i.e. Microsoft Word, Excel, PowerPoint, and Outlook required)
• Ability to work efficiently in Microsoft Excel including the frequent use of pivot tables
• Ability to prioritize and organize effectively
• Ability to show judgment and initiative and to accomplish job duties in a timely manner
• Knowledge of local, state and federal employment laws and procedures
• Knowledge of state and federal wage and hour laws
• Knowledge of staffing and employment practices
• Knowledge of employee relations procedures and applicable law
• Consultative and coaching skills
• Analytical skills
• Knowledge of cable television products and services a plus

EDUCATION

Bachelor's degree in Human Resources, Business, or related field or equivalent experience

RELATED WORK EXPERIENCE

2+ years Human Resources Generalist experience

CERTIFICATIONS AND/OR LICENSES

• Certifications for Human Resource Professionals (PHR, SPHR) preferred
• Valid driver's license with satisfactory driving record within company required standards preferred

WORKING CONDITIONS

• Office Environment
• Limited Travel Required
• Rotating Holiday and Weekend Coverage as needed to support business needs

Our Commitment During COVID-19 Your health and safety is important to us, as such we’re using virtual recruiting tools to safely meet with qualified candidates. We are working in the office, following CDC guidelines.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 95,000 individuals working together to serve more than 31 million customers in 41 states.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.

Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a full range of state-of-the-art residential and business services including Spectrum Internet®, TV, Mobile and Voice.